Privacy Policy
This privacy policy applies to you, the User of this Website, and PS Made With Love For You, the owner and provider of this Website. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
– Who we are
– How and why we collect, store, use and share personal information
– Your rights in relation to your personal information; and
– How to contact us and supervisory authorities in the event that you have a complaint.
Definitions and interpretation
1 – In this privacy policy, the following definitions are used:
| Data | Collectively all information that you submit to PS Made With Love For You via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; |
| Data Protection Laws | Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation; |
| GDPR | The UK General Data Protection Regulation |
| PS Made With Love For You | We or Us |
| UK and EU Cookie Law | The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018; |
| User or you | Any third party that accesses the Website and is not either (i) employed by PS Made With Love For You and acting in course of their employment or (ii) engaged as a consultant or otherwise providing services to PS Made With Love For You and accessing the Website in connection with the provision of such services; and |
| Website | The website that you are currently using, https://psmadewithlove.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions. |
- the singular includes the plural and vice versa;
- references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- ‘including’ is understood to mean ‘including without limitation’;
- reference to any statutory provision includes any modification or amendment of it;
- the headings and sub-headings do not form part of this privacy policy
Who we are
PS Made With Love For You (‘We’ or ‘Us’) collect, use and are responsible for storing certain information about you. When we do so, we are regulated under the General Data Protection Regulation which apply across the European Union (including the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purposes of those laws.
Scope of this privacy policy
This privacy policy applies only to the action of PS Made With Love For You and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purpose of the applicable Data Protection Laws, PS Made With Love For You is the ‘data controller’. This means that PS Made With Love For You determines the purpose for which, and the manner in which, your Data is processed.
Data collected
We may collect the following Data, which includes personal Data, from you:
- Your full name
- Billing address
- Delivery address
- Email address
- Phone number
- Record of your orders
- Card details
in each case, in accordance with this privacy policy.
How we collect Data
We collect Data in the following ways:
a. Data is given to us by you; and
b. Data is collected automatically.
Data that is given to us by you
PS Made With Love For You will collect your Data in a number of ways, for example:
a. When you contact us through the Website, by post, e-mail or through any other means;
b. When you make payments to us, through this website or otherwise;
c. When you use our services
In each case, in accordance with this privacy policy.
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
a. We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see our Cookies page
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- Internal record keeping
- Improvement of our products/services
- Transmission by email of marketing materials that may be of interest to you
- Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
In each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed ‘Your rights’ below).
We may use your Data to show you PS Made With Love For You adverts and other content on the other websites. If you do not want us to use your data to show you PS Made With Love For You adverts and other content on other websites, please turn off the relevant cookies.
Who we share Data with
We may share your Data with the following groups of people for the following reasons:
a. Third party service providers who provide services to us which require the processing of personal data.
– Your name, address, email address and/or phone number will be shared with our delivery partner so they can keep you updated about your order and deliver it to you.
b. Third party payment providers who process payments made over the Website
– To enable third party payment providers to process user payments and refunds
c. To give you the opportunity to review and provide feedback on your experience, we will be sharing your email address with Trustpilot, a trusted platform for collecting customer reviews. Rest assured, this is solely for the purpose of requesting your feedback and it is completely optional.
d. Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share your personal information with any other 3rd parties.
Keeping Data Secure
We will use technical and organisational measures to safeguard your Data, for example:
a. We store your Data on secure servers
b. Payment details are encrypted using SSL
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: [email protected].
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlines in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is ‘manifestly unfounded or excessive’. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your data from our systems.
d. Right to restrict our use of your Data – the right to ‘block’ us from using your data or limit the way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your data.
f. Right to object – the right to object to our use of your data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your data), please contact us via the email address: [email protected]
If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/
It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
Links to other websites
This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer your rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or mission by a party in exercising any right or remedy will be deemed waiver of that, or any other, right or remedy.
This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
PS Made With Love For You reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact PS Made With Love For You by email at [email protected]
This policy was last updated on 27th September 2021.